When upgrading the QuickBooks program or while exporting a report from a financial statement to Microsoft Excel, QuickBooks Desktop may display Error 1311.

An error notice relating to this issue directly appears on the screen and immediately all the operations on QuickBooks are suspended. Learn more about such error in this lucid article to find easy and effective solutions to fix Error 1311 in QuickBooks.

Major instigators for QuickBooks Error 1311

• The installation of QuickBooks from a damaged CD may result in such error.
• M.S Office program might be corrupted.
• Microsoft Office may not be compatible with the QuickBooks software version.
• There might be a problem with the CD-ROM drive.

What are the resolutions to get rid of Error 1311 in QuickBooks?

Follow the below given methods in order to rectify the QuickBooks error code 1311:

Resolution 1: Changing the location of the QuickBooks files

• Insert the QuickBooks CD into the CD-ROM drive.
• Next, create a folder on the desktop to store the installation files.
• Right-click the QuickBooks CD-ROM and then select "Explore."
• Copy all the contents of the disc and paste them in the newly created folder.
• If Error 1311 still persists, then there must be a CD-ROM issue.
• But before arriving at any conclusion, check for any issues in the M.S Office program.

Resolution 2: Repair M.S. Office

• Open the Control Panel from the start menu.
• Click on the Add or Remove Programs option.
• Choose Microsoft Office in the list.
• Click on the Repair option after choosing the Uninstall/change option.

Resolution 3: Configure local security policy

• Click on the start menu and open the Control Panel.
• Choose Administrative Tools from the Control Panel.
• Open the local policy folder after choosing local security policy from the list of administrative tools.
• Select the security setting.
• Choose any security option that is suitable for the Windows version installed on the computer.
• This should fix Error 1311 in QuickBooks.

Resolution 4: Go for a System File Check

• Open the command prompt from the start menu.
• Make sure to run the command prompt as an administrator.
• Type ‘SFC/scannow’ into the Command Prompt and press the Enter key.
• When the scan is done, type ‘msiexec/unregin’ in the command prompt.
• Subsequently, type ‘msiexec/regserver’ and press the Enter key.

Resolution 5: Reinstalling QuickBooks with QuickBooks Clean Install Tool

• Open the Control Panel.
• After that, go to the Programs and Features option.
• From the list of apps that are accessible, select QuickBooks.
• Choose QuickBooks and then click on Uninstall.
• Restart the computer when the process is completed.
• Reinstall QuickBooks using the original license and product key.
• Finish the installation and make sure that this error does not appear anymore.

Users should be able to resolve QuickBooks Error 1311 after following the foregoing solutions. Feel free to call our specialists at the 1(800)761-1787 in case you find yourself entangled in a maze of technological complexities while running QuickBooks. Our support team is always there to help.